Title: Director of Operations
Location: Fully Remote
Reports to: CEO
Type: Full Time / Zero Moonlighting
Timeline: Ideal start date: Oct 1, 2025
Compensation Range: $100,000 - $120,000
About Us
Jetset World Travel is a fast-growing, modern travel company dedicated to empowering and supporting independent travel advisors in building thriving businesses. Our company operates with an advisor first mindset, providing industry leading backend support, collaborative community, and innovative tools that make entrepreneurship in travel both rewarding and sustainable.
Description
The Director of Operations main responsibility will be to oversee the day-to-day operational functions of the company. This person will play a critical role in scaling operations, optimizing performance, and driving cross-functional execution to support our growth. You will be expected to maintain a strategic and results-focused mindset.
He/She will serve as a member of the Leadership Team, including monthly calls and meetings (virtual and on-site), and serve as an example of the company’s values and mission.
Responsibilities
-Translate strategy into operating plans. Turn OKRs/roadmaps into KPIs and weekly cadences.
-Lead and manage all operational aspects of the business, ensuring efficient systems, processes, and resource allocation.
-Oversee budgeting, forecasting, and resource planning across departments.
-Monitor and analyze performance metrics to identify opportunities for process improvement and drive accountability.
-Seek process optimization. Spot bottlenecks, introduce systems, and scale repeatable playbooks.
-Lead change management efforts to drive operational transformation and efficiency.
-Collaborate with department heads to streamline internal workflows and communication.
-Design and implement policies that promote company culture and vision.
-Ensure compliance with local, state, and federal regulations as well as internal policies.
-Recruit, develop, and retain high-performing staff.
Criteria Includes:
-Bachelor’s degree in Business Administration, Operations Management, or a related field.
-8+ years of progressive experience in operations, with at least 3 years in a leadership role.
-Proven ability to develop operational strategies, manage cross-functional teams, and implement complex projects.
-Strong understanding of business functions such as HR, Finance, and Operations.
-Excellent analytical, problem-solving, and decision-making skills.
-Exceptional leadership and interpersonal abilities.
-Comfortable navigating both strategic planning and hands-on execution.
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